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How To Recovery Or Installation Disc On Gateway Computer Troubleshooting I can't get the Recovery Manager. If you've previously formatted the drive, or've installed a fresh hard drive, you wont have the recovery partition anymore.  You ought to work with a recovery disk, or a Windows setup disc to be able to wipe the personal computer and reinstall Windows. See the next section for guidelines on using one of these disks. Restoring the computer will not fix the Issue . When you've completely wiped the notebook and reinstalled Windows with the factory reset process and the issue is stilln't gone, the origin will be a hardware component. Installing a new hard drive or installing new RAM are both fairly straightforward procedures, and may be able to repair your condition. You may want to contact Gateway for factory service if those do not help. Troubleshooting Locate your restoration disc if possible . Laptops usually demand a number of certain drivers, an...